Reach Membership

Introducing the Monthly Reach Membership: Elevate Your Business Through Aligned and Profitable Connections.

Are you a small business owner, entrepreneur, or aspiring business owner looking to expand your reach? Look no further! I'm Mandy Millan, a heart-led business mentor with 20 years of valuable business experience, and I've designed the Monthly Reach Membership just for you.

Increase Your Reach:

Within this membership, I'll help you amplify your impact by providing the support and guidance you need to propel your business forward. Together, we'll unlock your true potential and create a roadmap for success. Consider me your dedicated partner on this transformative journey!

Reach Your Customers:

Marketing can be overwhelming, but fear not! With my expertise, I'll guide you through effective strategies and collaborations that will enhance your marketing efforts.

You'll learn how to connect with your target audience, communicate your unique value, and increase your visibility. Get ready to attract your dream customers effortlessly!

Grow A Connected Community:

Business can sometimes feel isolating, but not anymore. As a member of the Monthly Reach program, you'll join a vibrant and supportive community of like-minded individuals who share your aspirations. Together, we'll foster an environment of collaboration, encouragement, and belonging. You'll have access to networking opportunities, mastermind sessions, and exclusive resources that will nurture your personal and professional growth.

Monthly Membership Includes:

1️⃣ Personal Onboarding Audit: Mandy conducts an audit to assess the strengths and weaknesses of your business communications across various channels.

2️⃣Initial Deep Dive Session with Mandy: This session utilizes Mandy's 20 years of experience in business and marketing, offering guidance tailored to your business growth, and creates a safe space for discussing your aspirations.

3️⃣Bi-Weekly Live Sessions: Facilitated by Mandy, these sessions offer a community to connect with other business owners, share insights, and receive intuitive business guidance. They include live Q&A, group coaching, and challenges for business improvement.

4️⃣Quarterly Guest Speaker Sessions: Thought leaders deliver educational sessions to support and enhance your business knowledge.

5️⃣Quarterly Personal Check-In Calls: These calls with Mandy focus on motivation, support, and driving business growth.

6️⃣Quarterly Live Events on the Central Coast: Opportunities to meet, network, and share experiences with other business owners.

7️⃣Facebook Group Access: A community to connect, collaborate, and communicate with other business owners in the Central Coast area.

Don't miss out on this transformative opportunity! Join the Monthly Reach Membership today and unlock the power of aligned and profitable connections.

Together, we'll expand your reach and create a thriving business that aligns with your values and goals.

To learn more about the membership and secure your spot, enter your details and register on this page, or reach out to me directly. Let's embark on this journey of growth, connection, and success!

Much Love

Mandy Millan

Heart-led Business Mentor

*By signing up for this membership, you agree to our Terms and conditions

What People Are Saying:

Dr. Kelly here from Coastal Goddess. I've been working with Mandy in the capacity of a private mentor as well as with her Reach program, both of which are fantastic programs and provide great insight into my own business, as well as other businesses on the coast. She's provided a great opportunity to network with other businesses and also to collaborate. Mandy is so knowledgeable, with so much experience in this industry. She has this energy that is infectious and makes everybody excited. I wouldn't hesitate in recommending Mandy to help improve your business.

Dr Kelly Needham, Owner of Coastal Goddess

Working with Mandy and the REACH community has had a huge impact on my life and my business. After my one-to-one immersive session with Mandy, I left with so many tangible pieces of feedback and steps that I could start to put into practice myself. It made me feel quite empowered, made me feel that "I’ve got this". She helped me with how I was going to market my service and gave me confidence in my value. We drilled down to who I was, how I wanted to be seen and helped me translate that into my communication and marketing - essentially connecting my personality to the work. The REACH community has been such a wonderful support of like-minded business owners. I can't recommend the REACH community or Mandy highly enough.

Lauren Stuart, Founder of Eloquent

We absolutely love the REACH Community & experience and have been members for over a year now! Being surrounded by like-minded individuals creates a space where everyone feels comfortable sharing their challenges without fear of judgment. There is a genuine atmosphere of support and openness. The in person events allow us to delve into discussions about our businesses, our current status, goals, and the hurdles we face. The brainstorming sessions with Mandy are also particularly helpful. Beyond the content, simply being in the same physical space with this community regularly is incredibly uplifting. The energy and camaraderie is palpable, making it a truly enjoyable experience. Highly recommend REACH with Mandy guiding.

Luke & Carol Mollica, Founders of Mindset Mastery

I feel fortunate to have found you and the REACH community over a year ago Mandy. Thankyou 🙏 It’s a diverse, creative network of small business owners who are open about where they're really at. We don't have all the tools. There are many roles and hats that you need to have a viable, dare I say, successful small business. So being able to be vulnerable and admit that you're struggling with the marketing/operations/social media approach and how to integrate them into an action oriented strategy is so valuable. I have really enjoyed the practical side - it’s a very supportive, positive space to listen and share. Mandy you really champion that with your positivity and energy that permeate the group. It feels safe to talk about everything that’s going on for us in our personal and business life. We all lean in and offer support. It’s not just a talking shop. Your insights are key and having that accountability from you & someone to go to for clarification has been great. REACH feels supportive, action-oriented, honest and it truly holds as a great business community.

Matt Harrington, Founder of Bike Flow Adventures

I just wanted to say a few words about Mandy Millan. I jumped into her Reach program a year ago. I've gained a lot of clarity from being in meetings with her. She is not only encouraging and super supportive, but she comes from a place of care and love and genuinely listens to what you're struggling with, what your desires and wants are. So it's beautiful having someone cheer you on, but also having that immense amount of value, knowledge, and experience that's able to provide the feedback to keep you on track.

Amela Kissun, Founder of The Heart Centred Book Keeper

In working with Mandy, I have grown in confidence. In my marketing, which is something I do not have a background in. Mandy's experience definitely gives you the tools and tips to set you on the right track. She highlights where you are going wrong and she pushes you in a direction that you may not feel comfortable with but it is where you need to go! I am pleased I worked with Mandy and I know what she's taught me - how to engage on social media, to step out from behind my logo, and to let people connect with me and my story. I know this is going to keep giving to me and helping my business grow, helping me find those people that resonate with me. And I've seen the results time & time again.

Liz McDonald, Founder - Ssh Soul Healing

'Hi, Nat and Keira here from Hera Performance. We just want to say how much we've loved working with Mandy. She's really helped streamline our processes on the back end. She's definitely got us more organized with the back end of our business. Really delegating tasks to certain people and helping us with that and helping us to expand and grow because we have the basics down pat. We'are able to spend more time working on the business instead of in the business, which has been a big challenge for us. And we've created boundaries and we just have reached a different level, really, for our own time. And we feel less stressed in our business growing & just less stressed in the process. Also, Mandy is just a really nice person and she genuinely wants to help. It's been actually a pleasure working with her. We highly recommend Mandy!'

Nat & Keira

$287.00 AUD Every month (a minimum of 3 months to gain momentum)

Your payment information will be stored on a secure server for future purchases

TERMS AND CONDITIONS – REACH BUSINESS COMMUNITY

 

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE AND JOINING PROGRAM

  1.   Who we are and how to contact us
    • mandymillan.com/reach-membership is a website (“Website”) operated by Amanda Jane Millan ABN 73516001057 (Mandy, we, us and our).
    • To contact Mandy, please email [email protected] .
    • Reference to the Website, includes the business coaching and networking services we provide via the Website, and other mediums from time to time (‘Reach Membership’).
  2.    Agreement
    • By using or visiting our Website or subscribing to our Reach Membership , you confirm that: (A) you have read and accept these Terms of use and that you agree to comply with them. If you do not agree to these Terms, you must not use our Website. (B) you are at least 18 years old, residing in Australia and using this Website within Australia. We may, at any time, revoke your membership should we have any reason to believe that you have misrepresented your age.
    • We are the owner or the licensee of all intellectual property rights in our Reach Membership, Website, and in the material published on it. Nothing in these Terms transfers any rights to you. All such rights are reserved.
  3. Our Reach Membership
    • We will provide the following services through the Reach Membership to you through the Website, face to face meetings and events, via email, videoconferencing facilities, SMS or by other means as determined by us.
    • The Reach Membership includes:
      • Personal Onboarding Audit;
      • Initial Deep Dive Session with Mandy;
      • Bi-Weekly Live Sessions: Facilitated by Mandy, these sessions offer a community to connect with other business owners, share insights, and receive intuitive business guidance. They include live Q&A, group coaching, and challenges for business improvement.
      • Quarterly Guest Speaker Sessions;
      • Quarterly Personal Check-In Calls;
      • Quarterly Live Events on the Central Coast, New South Wales;
      • Facebook Group Access.
    • The Reach Membership include any materials, documents, video content, worksheets, or resources provided as part of the Reach Membership (collectively referred to as “Materials”).Access to the Materials provided as part of the Reach Membership shall be granted to you for a period of six months from your commencement date in the Program. After this period, access to the Materials will be revoked unless otherwise agreed in writing by us. You may download and retain copies of the Materials for personal use during the access period, but you must not share, distribute, or use them for commercial purposes without our express written consent.
    • You agree to subscribe to the initial 3 month minimum term (“Subscription Period”). You may not terminate before the end of the Subscription Period.  Upon completion of the Subscription Period, you will have the option to terminate your membership.  you chose to continue to use the Reach Membership after the expiry of the Subscription Term, you will pay for the membership in accordance with these Terms on a month-to-month basis until either you or we terminate in accordance with clause 16 (Termination).
    • The Reach Membership online meetings and events will ordinarily be provided by the day/time and method indicated on the Website, or otherwise in any manner determined by us, including email, videoconferencing, such as zoom, SMS, social media or other platforms at our discretion. We will not be responsible for any failure in delivery of the Reach Membership due to errors or delays caused by your email host, internet provider or other security provider.
    • We will provide the Reach Membership and prepare the Materials with reasonable skill and care and in accordance with these Terms and all relevant laws.
    • We and our personnel will provide the Reach Membership. Where we are unable to facilitate any meeting or event for any reason, we reserve the right to provide the such meeting or event through a substitute or an alternative service provider.
    • You agree to fully participate in the coaching process, be open and honest in your communication with us, and take responsibility for your own actions and decisions. You acknowledge that any coaching and guidance you receive is not a substitute for professional advice or therapy, and you should seek appropriate professional assistance if needed.
    • Some discussions may bring up difficult emotions or topics. You agree to seek appropriate support if deeper therapeutic needs arise. Coaching is not intended to process past trauma or replace counselling services.
    • Any business templates, strategies, or recommendations shared during our sessions are examples only and should be adapted to your business and reviewed by relevant professionals (e.g., accountant, legal advisor). You are solely responsible for the implementation of strategies and compliance with relevant laws.
    • We may recommend third-party tools or providers (e.g., software, marketing experts, accountants). These are suggestions only based on our personal experience, and we are not responsible for any outcomes, costs, or results associated with those third parties.
    • You understand that networking and collaboration opportunities within the Reach Membership are offered to enhance your business development, but no guarantees are made regarding specific outcomes, referrals, partnerships, or financial results.
    • You may contact us via email at [insert email address] between scheduled sessions for brief check-ins or to share wins. We aim to respond within 48 hours during business hours, Monday through Friday, 9am to 5pm AEST.
  4. Registration to use the Reach Membership
    • To access the Reach Membership, you must first register for an account through the Website. Once you have completed the registration process, you will be a registered member of the Website ('Member ') and agree to be bound by the Terms.
    • As part of the registration process, or as part of your continued use of the Reach Membership, you may be required to provide personal information about yourself (such as identification or contact details).
    • You warrant that any information you give to us in the course of completing the registration process will always be accurate, correct and up to date. Please advise us if you would like to make changes to you membership such as your contact or payment details
  5. Fees
    • You agree to pay a fee of $61.00 per week (excluding GST) (‘Fee’) for the Reach Membership. The Fee must be paid in full each week before the start of that week’s session. Failure to pay the Fee in accordance with these Terms may result in suspension or termination of your access to the Reach Membership.
    • Payment for Fees must be made in Australian Dollars and by the methods offered by us at our discretion, currently via Visa, MasterCard or American Express debit or credit cards or via UnionPay, Apple Pay or Google Pay. You agree that you have read, understood and agree to be bound by the relevant payment gateway terms and conditions which are available on that third party website.
    • You expressly authorise us to automatically charge your credit or debit card for each Fee, without further authorisation from you.
    • You will be liable for any banking fees and charges and other fees including administration fees where there has been a refund or denial of the Fee by your banking or credit institution.
    • Should we consider it necessary to vary the Fee at any time, we will provide you with reasonable notice and you may elect to cancel before the changes take effect.
    • If we are unable to provide the Reach Membership for any reason, we will endeavour to notify you in advance and payment will not be collected for the relevant period of inactivity.
    • If any payment is not made by the due date, in addition to the sum due, interest may apply. This interest will be calculated at 1.5% per month, compounding. Further, you will reimburse us for any costs incurred in the collection of overdue amounts, including, but not limited to, legal fees and costs of engaging a debt collection agency.
  6. In-Person Networking Events
    • In-person networking events will be scheduled and communicated to all Reach Membership participants in advance. Details regarding the event's date, time, and location will be provided through email, our Website, or other communication channels as determined by us.
    • By attending in-person networking events, you agree to conduct yourself professionally and respectfully towards all participants. Any behaviour deemed inappropriate or disruptive may result in removal from the event and the Reach Membership.
    • You agree to comply with all health and safety guidelines applicable at the venue of the networking event, including any measures related to public health advisories or restrictions.
    • We are not responsible for any personal property that you bring to in-person networking events. You are advised to take care of your belongings at all times.
    • Participants are encouraged to engage in positive and constructive interactions. Solicitation, aggressive marketing, or any form of harassment is strictly prohibited and may lead to immediate expulsion from the event and termination of your Reach Membership.
    • By attending in-person networking events, you consent to being photographed or recorded. These images or recordings may be used by us for promotional purposes. If you do not wish to be photographed or recorded, please inform us prior to the event.
    • We may facilitate follow-up communication between participants after networking events. However, we are not responsible for the outcomes of such interactions, or any agreements made between participants.
    • Networking events may include presentations or sponsorships from third parties. We are not responsible for the content, advice, or services provided by third-party speakers or sponsors.
  7. Cancellation/Postponement
    • We reserve the right to postpone the delivery of any element of the Reach Membership in the event of personnel illness or other unforeseen event, such as venue availability issues, weather conditions, or other emergencies. We will endeavour to provide you with as much notice as possible of any postponement. We will either reschedule the session or provide access to a replay or session summary, at our discretion.
    • Where you are unable to attend a one-to-one session, you must notify us at least 24 hours before the session.  Failure to do so will result in a forfeit of the session and any associated Fees for that session. You must notify us of any change to your sessions by [email protected]
    • We reserve the right to change the service delivery date or method if we deem it necessary to do so for any reason. We will endeavour to provide you reasonable notice, however we will not be held responsible for any changes to the service delivery date or method, provided the services have still been delivered.
    • You should notify us as soon as reasonably practicable if unforeseen circumstances arise that may limit or prevent your participation in the sessions or events. If applicable we will either grant you access to another similar session or a recorded replay of the session you have missed.
  8. Your obligations as a Member
    • As a Member, you agree to comply with the following:

 

  • you will use the Reach Membership only for purposes that are permitted by:
    • the Terms; and
    • any applicable law, regulation or generally accepted practices or guidelines in each State and Territory of Australia;
  • We will provide guidance and support to you in achieving these goals, but you acknowledge that the success of the Reach Membership depends on your commitment, effort, and willingness to take action. The success criteria for the Reach Membership will be directly derived from and aligned with your stated goals, ensuring that our efforts are focused on achieving outcomes that are meaningful and relevant to you.
  • You acknowledge that coaching is a comprehensive process that may involve different areas your life, including work, finances, health, relationships, education and recreation. You agree that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively your responsibility.
  • You understand that your commitment to applying the guidance provided is essential to seeing results. While we will support you in exploring your thoughts, emotions, and behaviours, you are responsible for your personal growth and for taking action based on our sessions.
  • all Reach Membership, Materials and information provided by us, is strictly confidential and is provided to you for your personal use only. We reserve the right to immediately terminate your membership if we suspect you have shared, or allowed the sharing, of any information with a non-member;
  • you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Reach Membership. You must immediately notify us of any breach of your user details;

 

  • you are committed to the strategic goals and action plans you develop during the Reach Membership, and intend to implement meaningful change in your business or personal development;

 

  • you will not use the Reach Membership, Materials or the Website in connection with any commercial endeavours except those that are specifically approved by us;

 

  • you will not use the Reach Membership or Website for any illegal and/or unauthorised use which includes collecting other Members’ data and sending unsolicited emails;

 

  • you understand the general intent and purpose of the Reach Membership, and are participating knowingly and voluntarily;

 

  • you have the appropriate technology set up and functioning to enable your participation, including access to Microsoft applications, a stable internet connection and videoconferencing tools such as Zoom;

 

  • you agree that you will attend all scheduled sessions on time and participate fully with honesty, integrity and respect for the coaching process. If you are late to a session, it may still conclude at the scheduled finish time, and you are not entitled to an extension;

 

  • you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Reach Membership;

 

  • where we allow you to post any content on the Website or any other channel, you agree that you will not post or transmit any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, likely to incite violence, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security. We have the right to take down this information at our sole discretion and without notice; and

 

  • you acknowledge and agree that any automated use of the Website or its Reach Membership is prohibited.
  1. Group Coaching Participation Rules
    • Where the Reach Membership are delivered in a group format, you agree to the following additional obligations:
      • You are encouraged to engage professionally with other participants to enhance learning and value, but you must comply with our rules at all times.
      • You acknowledge that sensitive, personal, or business information (“Confidential Information”) may be shared during group sessions by other members. You agree to keep such information private and not disclose it outside the group.
      • You must not record any group sessions under any circumstances.
      • Participants agree not to replicate, share, or use our coaching methods, techniques, or materials for commercial purposes without prior written consent.
      • We may record group sessions to provide replays. By attending, you consent to such recordings. You may opt out by turning off your camera and microphone.
      • While we encourage confidentiality, we cannot guarantee the security of Materials or communications when accessed through online platforms.
      • You must not contact other participants directly without their express consent. Any further engagement with them is at your own risk.
      • You agree to conduct yourself respectfully and professionally. We may exclude you from any group activities if you behave disruptively or disrespectfully.
      • Harassment, discrimination, spam, or unauthorized promotions are prohibited. You acknowledge that violation of this clause may result in immediate removal from the Reach Membership and forfeiture of any associated fees.
      • You acknowledge that other participants in the Reach Membership may be competitors or have similar business interests. You agree to act constructively and professionally, without disparagement or misuse of any confidential or proprietary information shared by others.
      • Any concerns, grievances, or dissatisfaction must be raised privately with our team. You agree not to communicate complaints or criticisms publicly within the group or on any public forum, including social media.
      • By posting content within any group forums or discussion boards, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable licence to use, reproduce and adapt that material for any purpose. You also waive any Moral Rights in that content.
      • If you join our optional community forum (e.g., Slack or Facebook), you must behave respectfully and professionally at all times.
      • You acknowledge that feedback and suggestions offered by other group members are not professional advice, and you accept sole responsibility for how you choose to act on any input provided during group discussions.
      • You understand that group discussions are intended to be collaborative and inclusive. You agree to respect others’ opinions and to avoid interrupting or speaking over them during discussions.
      • You agree to be mindful of cultural and personal differences among group participants, and to engage in ways that foster inclusivity and respect for diversity.
      • Participants are expected to come prepared for group sessions, having reviewed any pre-session materials or completed any assigned Failure to prepare may impact the quality of the session and the participant's experience.
      • Participants may receive follow-up materials or summaries after group sessions at our discretion. These materials are for personal use only and must not be shared or distributed.
  1. Commitment Requirement and Refund Policy
    • The success of our Reach Membership relies heavily on your commitment to actively engage and implement the coaching techniques and practices provided. We emphasise that coaching is an ongoing process that necessitates dedication and effort from the participant to achieve the desired outcomes. Therefore, we do not offer refunds for change of mind once the Reach Membership has commenced. Participants are encouraged to fully consider their capacity to commit before enrolling in the program.
    • Refunds for the Reach Membership are only provided where required by law. No refunds will be granted for dissatisfaction with the program, except as mandated by the Australian Consumer Law.
    • We are committed to providing high-quality Reach Memberships and services. In accordance with the Australian Consumer Law, consumers are entitled to certain guarantees relating to the quality and delivery of services. If we fail to meet any of these guarantees, you may be entitled to a refund, repair, or replacement services, which we will provide in our discretion.
    • You may seek a refund if the Reach Membership change materially (by more than 20%) from what was advertised, you may request a pro-rata refund based on the unused portion of the Reach Membership.
    • You must provide a written notice detailing your reason for termination to [insert contact email], and allow a 14-day notice period to resolve any outstanding matters. Refunds may take up to 10 business days to process via our payment platform (e.g., Stripe).
    • Refunds are not applicable for external factors beyond our control that may affect your access to the Reach Membership, such as internet outages or third-party software issues.
    • If you are on a payment plan and decide to exit the Reach Membership, you are unequivocally required to fulfill your payment obligations as per the agreed payment plan. Any refund issued will be strictly adjusted against the full amount owed.
  2. Privacy
    • You agree to allow us to send you electronic communication (including email and SMS) regarding the Reach Membership, including any information regarding or relating to our Reach Membership, in accordance with our obligations under the Privacy Act 1998 (Cth)
  3. Intellectual Property
    • We own all intellectual property rights in the Reach Membership, Website, Materials and any information and materials contained on the Website (“Content”), and you will have a limited, non-exclusive, non-transferable licence to use the Content for your own personal purposes or internal business purposes.
    • Any use of the content for any business or commercial purpose is expressly prohibited unless we have granted you, in writing, a licence to use the Content for commercial purposes (“Business Licence”)
    • Save for where we have granted you a Business Licence, any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties. In addition, you may make one copy the Content and cannot reproduce or copy it to any other server or location, unless expressly agreed by us. Publication, reproduction or distribution of the Content is expressly prohibited, unless a Business Licence has been granted by us.
    • You may also receive confidential or proprietary information from other participants during the course of the Reach Membership. You agree to keep such information strictly confidential and not to use or reproduce any materials, marketing content, or intellectual property belonging to us or other participants for your own business or promotional purposes. You must not publish any content related to the Reach Membership without obtaining our prior written consent.
  4. Competitors
    • If you are in the business of providing similar coaching programs or memberships for the purpose of providing them to users for a commercial gain, whether business users or domestic users, then you are our competitor. Competitors are not permitted to use or access our Reach Membership or Content. If you breach this provision, we will hold you fully responsible for any loss that we may sustain and hold you accountable for all profits that you might make from such a breach.
  5. Non-Solicitation
    • While we encourage participants in our Reach Membership to build meaningful relationships that enhance the value and outcomes of the program, you agree that you will not, within the Restraint Area during the Restraint Period, start a business or begin offering goods or services that are the same or substantially similar to our Reach Membership, unless expressly agreed to by us in writing.
  6. General Disclaimer
    • Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
    • Subject to this clause, and to the extent permitted by law all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded.
    • You further acknowledge that while we use reasonable efforts to ensure the accuracy and completeness of the Materials provided as part of the Reach Membership, there may be occasional errors or omissions. We do not guarantee that the Materials will be free from inaccuracies or that they will meet your specific requirements.
    • By engaging in the Reach Membership, you agree that we are not to be held liable for any decisions you make based on any of the Reach Membership, the Materials, advice or guidance we provide and any consequences, as a result, are your own. Under no circumstances can you hold us liable for any actions you take nor can you hold us or any of our employees liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, Materials or techniques used or provided by us.
    • All our information on both the Website, Materials and in Reach Membership is not comprehensive and is for general informational purposes only. The Content does not take into account your specific needs, objectives or circumstances, and it is not advice. While we use reasonable attempts to ensure the accuracy and completeness of the information and Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law. Results are not guaranteed and we take no responsibility for your actions, inactions, choices or decisions.
    • The Reach Membership and all coaching and guidance provided under this Agreement are intended solely for the purpose of enhancing your business growth and development. They are our personal experiences and are not intended to replace or substitute professional business, financial, or legal advice or consultation. You acknowledge that our Reach Membership does not include business management, financial planning, or legal advisory services. If you have concerns about your business operations, finances, or legal obligations, you should seek advice from qualified business, financial, or legal professionals. We are not licenced business consultants, financial advisors, or legal professionals and do not offer such services. Any decisions you make regarding your business based on our coaching, guidance or the Reach Membership are your own, and you are responsible for consulting with appropriate professionals as needed. We disclaim all liability for any actions or decisions you take based on our coaching or the Reach Membership.
    • Any financial projections, business strategies, or growth plans discussed during the Reach Membership are illustrative only and do not constitute guaranteed outcomes. You are advised to conduct your own due diligence and seek professional advice before implementing any business changes or financial strategies.
    • Participants in the Reach Membership accept full responsibility for their own business decisions and outcomes and their own mental and emotional well-being decisions. We disclaim any liability for any adverse effects or consequences resulting from the use or misuse of the information, suggestions, or recommendations provided.
    • Success depends on your own implementation, decision-making, and effort. By entering this agreement, you acknowledge that business outcomes—including income, client growth, or other financial targets—are not guaranteed.
    • If at any time you feel overwhelmed or experience any negative emotions during any coaching session, you should immediately cease the activity and seek support from a mental health professional.
  7. Limitation of liability
    • Both parties total liability arising out of or in connection with the Reach Membership or these Terms (save for your obligation to pay the Fees and the indemnity at clause 17), however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Reach Membership to you, or 3x the Fees paid by you in the preceding 12 months.
    • Neither party is liable to the other in contract, tort (including negligence or breach of statutory duty), misrepresentation or otherwise for any loss of profit or revenue (whether direct or indirect), loss of opportunity or loss of goodwill, and/or any indirect, special or consequential loss of any kind (Liability). Any Liability of a party under or arising from these Terms (and any indemnity) shall be reduced proportionately to the extent that any act or omission of the other party or its employees, agents or representatives contributed to such Liability.
    • Nothing in these Terms excludes or limits Liability for: (A) death or personal injury caused by our negligence; (B) fraud or fraudulent misrepresentation; (C) any other matter for which it would be illegal to exclude or attempt to exclude Liability.
  8. Termination of Contract
    • The Terms will continue to apply until terminated by either you or by us as set out below.
    • You may terminate at any time, upon written notice, provided that (A) we have breached a provision of these Terms, and (B) we have failed to rectify the breach after you have given us 21 days’ notice to remedy.
    • We may at any time, terminate the Terms with you if:

 

  • you have breached any provision of the Terms or intend to breach any provision;
  • we are required to do so by law;
  • your conduct is disruptive, abusive, or otherwise impacts our name, reputation, other clients or stakeholders;
  • if your conduct impacts our name or reputation or violates the rights of those of another party;
  • the provision of the Reach Membership to you by us is, in our opinion, no longer commercially viable.
  • Upon termination of these Terms, your membership will be revoked, and you will no longer have any right to use the Reach Membership or the Materials. Any Business Licence that has been granted will be revoked, unless agreed in writing by us. Any outstanding fees will become immediately due and payable by you. Any fees paid in advance are non-refundable, subject to the Australian Consumer Law..
  1. Indemnity

You agree to indemnify and hold us harmless from any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or in connection with any negligent or wrongful conduct on your part. This indemnity extends to any claims brought by third parties resulting from your actions or omissions during your participation in the Reach Membership, including breach of Intellectual Property Rights. This clause shall survive the termination of these Terms.

  1.   We are not responsible for viruses
    • We do not guarantee that the Website will be secure or free from bugs or viruses or any other type of malicious code or software.
    • You are responsible for configuring your technology to access the Website. You should use your own antivirus software.
  2.   We are not responsible for websites we link to
    • Where the Website contains links to other sites (including banner advertisements and sponsored links) and resources provided by third parties, these links are provided for your information only and you access third party websites subject to the terms and conditions for those websites.
  3.   We may make changes to these Terms
    • We may amend these Terms from time to time. Every time you wish to use our Website, or our Reach Membership , please check these Terms to ensure you understand the Terms that apply at that time. By continuing to use our Reach Membership after the amendments take effect, you agree to be bound by the Terms as amended.
    • These Terms were most recently updated on 4 June 2025
  4.   We may make changes to our Website
    • We may update and change our Website from time to time to reflect changes to our Reach Membership , products, our users' needs, changes in law and our business priorities.
  5.   We may suspend or withdraw our Website
    • We do not guarantee that the Reach Membership , our Website, or any content on it, will always be available, uninterrupted or be error-free. We may suspend or withdraw or restrict the availability of all or any part of our Website or products for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
  6. This Website is provided on an "as is" and "as available" basis, and we make no representations or warranties, express or implied, regarding the operation or availability of the Website or Reach Membership
  7. General

Disputes: In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith.  If the parties do not resolve the Dispute within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.

Force majeure: If we are unable to perform in whole or in part, any obligation under these terms as a result of any fact, circumstance or matter beyond our control, we are relieved of that obligation to the extent and for the period that we are unable to perform the obligation.  You agree that we will not be held liable for any delay or failure in performance of any part of the Reach Membership  or delivery of Products.

Severability: If any part of these Terms is determined to be by a court of competent jurisdiction to be invalid or unenforceable, that part shall be severed from the Terms.  Such invalidity does not affect the validity of the remaining provisions of these Terms.  This clause survives termination of these Terms.

Relationship: These terms do not confer an agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between us and you or any other party unless expressly stated otherwise.

Entire agreement: These terms (and all other terms and conditions and policies that are incorporated by these terms) and any additional policies or terms you have agreed to through use or access of our Reach Membership  make up the entire agreement, and supersede all prior written and oral agreements, representations, undertakings and understandings.  This clause survives termination of these Terms.

Jurisdiction: These Terms are governed by the laws of New South Wales.  You irrevocably and unconditionally submit to the exclusive jurisdiction of New South Wales courts.  Although the Reach Membership may be accessed throughout Australia and overseas, we make no representations or warranties that its content, or the Products, comply with the laws (including intellectual property laws) of any country outside Australia. If you access the Website from outside Australia, you do so at your own risk and are responsible for ensuring compliance with all laws in the place where you are located.  This clause survives termination of these terms.

  1. Definitions

“Agreement” means these Terms and Conditions.

“Confidential Information” means any personal or sensitive information (as defined in the Privacy Act 1988 (Cth)) or business information, including staff or system-related information, which is designated as confidential or would reasonably be considered confidential.

“Intellectual Property Rights” means all rights in trademarks, copyright, design rights, patents, trade secrets, confidential information, and all other intellectual property rights whether registered or unregistered.

“Moral Rights” means any moral rights as defined in the Copyright Act 1968 (Cth).

“Restraint Area” means worldwide, or if that is unenforceable, then Australia, or if that too is unenforceable, then the state of New South Wales.

“Restraint Period” means the Term of the Agreement and a period of 12 months following the Term if unenforceable, then 6 months, or if still unenforceable, then 3 months.

 

 

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